Delivery Technician Helper (NYC)
The Delivery Technician Helper represents the Commonwealth Joe brand to our clients through the delivery of Nitro Cold Brew coffee kegs to Commonwealth Joe wholesale & office accounts. This individual will perform light service and repairs to Nitro Cold Brew kegerators under the supervision of the Delivery Technician to ensure the delivery and/or work order is provided in a timely fashion and with the highest quality service.We’re a fast paced, collaborative, coffee-centric startup offering the potential for rapid professional growth and development. Benefits include competitive hourly wage, health, vision & dental insurance for employees consistently working more than 30 hours per week as well as free coffee.The Delivery Technician Helper will work closely under the supervision and direction of the Delivery Technician. Responsible, high-performing employees will have the opportunity to advance in the company, taking on more responsibility and earning more compensation.About You
- You enjoy working with people and have the ability to maintain positive and professional relationships through offering excellent customer service.
- You currently hold and have held a valid driver's license for at least three years.
- You have at least three years of experience driving delivery trucks.
- You have at least one year of delivery experience in New York City.
- You are interested in learning and receiving on the job training in kegerator operations.
- You are able to handle heavy lifting (up to 55 lbs) regularly and are willing to physically load and unload vehicles on a daily basis.
- You own a personal cell phone (smart phone) newer than 2015 which can be used for day-to-day operations and communication with team members.
- Driving record from DMV will be reviewed prior to hiring decision. Must not have any major driving violations.
- Drug test will be done prior to hiring.
- COVID Vaccination card required for role in New York City.
Core Functions and Responsibilities
- Assist Delivery Technician with the delivery of Nitro Cold Brew coffee kegs to Commonwealth Joe wholesale & office accounts across New York City.
- Perform light service and repairs to Nitro Cold Brew kegerators under the supervision of the Delivery Technician to ensure the delivery and/or work order is provided in a timely fashion and with the highest quality service.
- Ensure product quality is to the Commonwealth Joe standard.
- Light maintenance of Commonwealth Joe kegerators as needed including ensuring cleanliness and proper functions (under supervision of Delivery Technician)
- Maintain accurate transportation logs for every shift.
- Submit orders for replacement parts and provide suggested improvements.
- Ensure customer questions and concerns are accurately answered and/or routed.
- Assist the Delivery Technician with innovation strategies and in improving all aspects of deliveries, service requests, and standard operating procedures.